WHY CHOOSE US?
DBX Project Team has a passion for helping people live better lives. Our mission is to contribute to a higher lever of gracious living for those who are touched by Our Selected products and professional services.
We Locate and Serve in Metro Vancouver maily and sometimes in Fraser Vally, or Squarmish area. We are interior and exterior home remodel experts who specialize in kitchen and bathroom remodels. We love teaming with our clients to install modern touches, such as quartz countertops, cabinets, flooring, and all the fine details needed to make a remodel project unique and special
FAQ
Do you provide delivery?
we don't offer Delivery Service at this moment, and Pick up at our location 6928 Palm ave Burnaby BC.
Return/Refund Policy?
*All returns will need to be authorized by DBX ENTERPRIUSE prior to return shipment. For authorization please send an email request to info@dbxenterprise.com.
*Returns must be received by DBX within 30 days from date of purchase.
*All items returned in original, unopened packaging will incur an 15% restocking fee upon return receipt.
*All items returned in original, opened packaging will incur a 25% restocking fee upon return receipt.
*ALL custom items such doors are Non refundable.
*Once a cabinet has been assembled it is no longer eligible to be returned.
*The customer is responsible for setting up all return shipments.
*Any returned product, which is deemed un-sellable, would not receive credit.
*DBX will not process any returns if the product returned is missing or incomplete from the original shipment.
*Due to the custom nature of the Custom Cabinets they are not able to be returned.
Warranty:
*DBX warrants the original purchasing consumer that all cabinets are free from defects in material or workmanship.
*The warranty covers replacements parts for defective products only. It does not cover any type of labor.
*The warranty is non-transferrable.
*The warranty does not cover damage resulting from the following:
Normal wear and tear
Alteration or modification
Improper assembly or installation
Extreme temperature changes
Fire, water or other catastrophe
Acts of God
Improper maintenance
Use of harsh or abrasive chemicals
Abnormal humidity
Abnormal dry conditions
Abnormal exposure to sunlight
In order to use our receive our services,
1) 50% DEPOSIT Upon approval of drawings and the contract is accepted.
2) 2ND PAYMENT (CABINET FULLY PAID &50% DEPOSIT OF STONE OR LABOUR) BEFORE DELIVER TO SITE
3) FINAL PAYMENT (50% OF LABOUR OR 50% OF STONE TOPS) on completion of work.
4) Acceptance of Proposal - The above prices. Specifications and conditions are satisfactory and are hereby accepted. You are authorized to do the work as specified. Payment will be made as outline above.
privacy policy?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.